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Private Policy & Disclaimer

THANK YOU FOR REGISTERING WITH US! IT IS IMPORTANT THAT YOU REVIEW THIS AGREEMENT BECAUSE BY SIGNING UP AND UTILIZING THIS WEBSITE YOU ARE AGREEING TO CERTAIN TERMS AND CONDITIONS THAT GOVERN THE USE OF THE SITE AND THE TERMS UPON WHICH WE AGREE TO MAKE DELIVERIES TO YOU:

By signing up you agree to the terms of this Agreement (the “Agreement”) which shall cover the terms of our deliveries to you and you use of our website(s) (collectively the “Site”). This Agreement is an agreement between you and VidKris Retail Stores Pvt.Ltd. (the “Company” or “VRSPL”) that states the terms and conditions under which you may use the Site and receive delivery from us. VRSPL is the owner of www.Doorstepp.in ; its trademarks, intellectual property and other assets. VRSPL operates under the name www.Doorstepp.in and vidkris.com. This agreement is binding on you whether you purchase from us via the telephone, in our stores, or via one of our websites, including www.vidkris.com and www.Doorstepp.in

• Our Delivery Service:

We will utilize commercially reasonable means to deliver to you at the time of your choosing. You can modify an existing order up at any time until the order leaves our store by calling your local store. Cancellation of orders after the order has left our facility will result in a restocking fee equal to the sum of (A) 100% of the total Bill amount of your perishable items (B) the delivery fee and (C) 25% of the total Bill amount of your non-perishable items. In any case, the restocking fee shall be no less than Rs 50.
o To receive delivery, you must be present to receive your order from our driver.
o In the case of bad weather, or unforeseen delivery complications deliveries may become delayed.
o Our drivers are allowed to accept tips. Customers are under no obligation to tip drivers but have the option of doing so at their discretion.
o Because we sell certain items by the unit, instead of by weight or volume, weights, were noted may be for estimation purposes only.
o In an effort to meet the delivery time for all of our customers, our delivery personnel cannot wait for an inspection of the items delivered. Also, we limit our delivery area to ensure high quality service to people within our stated 5km delivery area. If you place a delivery for address outside of our delivery are we reserve the right to reject/cancel your order. Your order will arrive with an invoice that will list all of the items you have received and were billed for. If something is missing from your order, please call your local store at which time we will do everything reasonable in our power to ensure your satisfaction. To avoid any inconvenience it is suggested to confirm whether your delivery address falls within our range of delivery area at the time of placing the order

• Price and Availability:

From time to time products you order may be unavailable due to market conditions beyond our control or to quality that is below our standards. If we are unable to fulfill your entire order we will make every reasonable effort to contact you prior to delivery. Once you complete checkout, your price is guaranteed unless you placed an order for an item where we inadvertently listed the incorrect price. In those circumstances, we reserve the right to cancel undelivered orders for such incorrectly priced products, in which case you will not be charged or pay any restocking fees.

• From time to time, we may permit you to order and receive products, information, and services from businesses that are not owned or operated by us. In such instances, we act only as the link between you and such businesses. The purchase, payment, warranty, guaranty, delivery, maintenance, and all other matters concerning the merchandise, services, or information ordered or received from such businesses are covered by their customer agreement and policies and solely between you and such businesses. We make no representations or warranties of any kind, express or implied, regarding the merchandise, services, or information received from such third parties and the fact that we makes such products, information, and services available should not be construed as an endorsement of the businesses or the products, services, and information they provide.

License and Proprietary Rights:

• Copyright and Ownership. All Site content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are the property of, or duly licensed to, VRSPL. Consent is granted to view all of such things for the sole purpose of placing an order with us. You are not authorized to save or collect any such information. Any other use of materials on this Site, including modification, distribution, or reproduction is strictly prohibited. You acknowledge that VRSPL and/or third-party content providers remain the owners of such material and that you do not acquire any of those ownership rights by downloading copyrighted material. VRSPL reserves the right to revoke your use of the Site.
• ID Number and Passwords: Access to our Site is accomplished through the use of a user name and a password that you select upon registration. You are solely responsible for any authorized or unauthorized access to your account by any person. You agree to bear all responsibility for the confidentiality of your password and all use or charges incurred from use of our Site with your password. You agree to notify us promptly of any unauthorized use of your password and you will remain liable for any use of the our service until you notify us of the unauthorized use of your password.
• Your Account: You are responsible for, and agree to pay promptly, all charges to your account, including applicable taxes and purchases by you or anyone you allow to use your account and password to access the Site. You agree and accept responsibility for keeping all your account information current, including address, payment information, telephone number and e-mail address. You can update your information in the Your Account area on our Web site or contact your local store. You agree that you will not provide fraudulent information and that you are solely responsible for any information you provide to us, and accept responsibility for all activities that occur under your account or password and for restricting access to your computer. You will comply with all laws applicable to your activities on the Site and with this Agreement. Our secure server encrypts your credit card information, among other things so that it cannot be read as the information travels over the Internet. Once we receive your credit card information, it is stored in our secure data center. VRSPL will exercise commercially reasonable efforts to ensure that your credit card information remains confidential, and is available only to personnel who have a need to know such information. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software.
• You hereby represent that you are an adult (18 years or older) and have the power and authority to enter into this Agreement and perform your obligations hereunder. You will be responsible for providing proper identification at delivery for tobacco, alcohol and credit card orders.

Privacy Policy: Acceptable Use Policy

• You are solely responsible for any and all acts and omissions that occur under your account or password, and you agree not to engage in unacceptable use of our service, site or systems. Among other things you agree not to: (a) disseminate or transmit unsolicited messages, chain letters, or unsolicited commercial e-mail; (b) disseminate or transmit material that, to a reasonable person, may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening, or malicious; (c) disseminate or transmit files, graphics, software, or other material that actually or potentially infringes the copyright, trademark, patent, trade secret, or other intellectual property right of any person; (d) create a false identity or otherwise attempt to mislead any person as to the identity or origin of any communication; (e) export, re-export, or permit downloading of any message or content in violation of any export or import law, regulation, or restriction of the United States and its agencies and authorities, or without all required approvals, licenses, or exemptions; (f) interfere with, disrupt, or attempt to gain unauthorized access to other accounts; (g) disseminate or transmit viruses, Trojan horses, or any other malicious code or program; or (h) engage in any other activity deemed by us to be in conflict with the spirit or intent of this Agreement.
• In the course of our business we may buy or sell business units, engage third parties and agents, offer promotions or otherwise affiliate with other companies for the purpose of enhancing our service or business (“Related Entities”). In such case(s) your personal information may be shared with such Related Entities. We will not otherwise sell or rent any personally identifiable personal information. Nothing contained herein shall be deemed to prevent or limit the sale of your personal information as a result of a merger, consolidation, sale or other business combination.

Warranty Disclaimer; Limitation of Liability; Indemnification

• You expressly agree that use of our service, the site, and the internet is entirely at your own risk. Our service, the site, and its contents are provided on an “as is”, “as available” basis. to the extent permitted by applicable law, we disclaim all representations and warranties of any kind, whether express or implied, including, without limitation, the warranties of merchantability or fitness for a particular purpose, with respect to our service, the site, or its contents or with respect to any information, services, and products provided through or in connection with our service; we do not adopt any representation or warranty of any manufacturer or merchant of any such information, service, or products. We make no representations or warranties of any kind as to the availability, accuracy, or content of any information, services, or products obtained through the site or the service. We do not warrant that the functions provided by the site will be uninterrupted or error free, or that this site or the server that makes it available is free from viruses or other harmful components.
• Neither the company nor any of its directors, employees, shareholders, affiliates, agents, representatives, third-party information providers, merchants, or licensors (collectively, “VRSPL parties”) shall be liable for any damages of any kind, including, without limitation, compensatory, direct, indirect, special, incidental, consequential, or punitive damages; loss of data, income, or profit; or loss or damage to property, arising out of or in connection with the use of, or the inability to use, the site, the VRSPL service, or the internet. VRSPL’s liability shall be limited to providing you with a refund for any product that is returned. Your sole and exclusive remedy hereunder shall be for you to discontinue your use of our service and to terminate this agreement. We reserve the right to limit your order or the quantity of a specific product you may order. All disputes are subject to Delhi Jurisdiction only.

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  • phone +91.124.2577678 ( 10 AM -6 PM )  
  • email care@vidkris.com
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